Investigative Interviewing Part 3: Communication & Memory

About this course

The Investigative interviewing series of modules will provide investigators with a baseline of theory and knowledge behind methods and strategies to help with the development of their skill in the field of interviewing.

Referencing the ‘PEACE’ model it will take the interviewer through the theory and practice they will need to understand before they put the learning into practice. Relevant to any role that includes interviewing for any reason, including in a criminal or civil context, this series of modules will set the learner up for success when conducting interviews.

Part 3: 'Communication & Memory' focuses on the psychology and practice behind memory and communication. It will help the learner to understand communication skills to get information out of the interviewee and to develop a better understanding of memory, why and how people remember events and how to encourage recall of such events during an interview.

This module covers the following:

Verbal and non-verbal communication
Interview set up
Lies and deception
How to use communication
Interpersonal skills for effective communication
Memory
Listening
Questioning during interviews
Do’s and Don'ts
Progress test & Summary

This course is part of the 'Investigative Interviewing' pack.

The Investigative Interviewing series consists of three modules:
Part 1: Principles
Part 2: PEACE Model
Part 3: Communication & Memory

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When purchasing The Investigator Programme

The Investigator Programme is the most comprehensive source of knowledge, case law and information required to be a successful investigator.

It consists of 11 e-learning modules that are designed to start with basics and progressing towards more complex and advanced topics.

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